Residential. Commercial. We Got You.
CRM for Plumbers. Your Customers Are Everywhere. Your Information Shouldn't Be.
A burst pipe. A backed-up drain. A water heater that's apparently decided hot water is optional. Meanwhile, estimates need sent, jobs need scheduled, and your commercial customers aren't exactly taking the day off. Just another beautifully uneventful day in plumbing. LinearCRM is a CRM for plumbers that keeps the customers, conversations, jobs, photos, and history behind all that chaos together, so your team knows what's happened, what's happening, and what needs to happen next.
We Built the CRM We Wished Existed. You're Welcome.
One Price. Every Feature.
No starter tier. No enterprise maze. Get the whole CRM without paying extra every time you discover a feature you actually need.
15 Minutes. You're Basically Ready.
Our Setup Wizard gets you configured without an implementation project, expensive consultant, or engineering degree. Follow the steps and get to work.
Everything Together. Finally.
Calls, forms, chats, appointments, proposals, contracts, photos, tickets, payments, and activity live together on the customer record. One timeline. One source of truth.
If Finding Customer Information Requires a Group Text, We Have a Better Idea.
A customer calls with a problem. You know you've been there before, but now comes the fun part. Who handled it? What did they do? Were photos taken? Was something else recommended? Did an estimate ever go out? Suddenly three people are checking texts, emails, camera rolls, and job notes trying to piece together the story. LinearCRM keeps the customer, conversations, estimates, jobs, photos, documents, invoices, payments, and history connected, so the answer to “What happened last time?” is actually right there. Imagine that.
Plumbing companies also have the added challenge of serving homeowners and businesses, sometimes all in the same day. One customer is an individual with a single property. Another is a commercial account with multiple locations, several contacts, ongoing work, and an accounting person who would very much like that invoice sent to someone else. LinearCRM gives you B2B and B2C capabilities in the same plumbing CRM, so both relationships can work the way they're supposed to without needing separate systems. Residential. Commercial. One place. Look at us making things easy.
A Customer List is Just the Beginning.
Knowing who your customers are is important. Knowing how they found you, what they needed, what you quoted, what's scheduled, what you've already done, and whether you've been paid? Slightly more useful. A CRM for plumbers should help keep the actual customer relationship moving, not just give you a very organized list of people to call.
Residential + Commercial
Keep homeowners and commercial accounts in one CRM while giving each relationship the structure it needs. No second system required.
Marketing + Lead Sources
See whether a customer came from a call, form, chat, or marketing effort and follow what actually turned into business. Receipts, please.
Estimates + Proposals
Create pricing for repairs, replacements, installations, and larger projects, then keep what happens next connected. No disappearing estimates.
Appointments + Calendars
Keep appointments, jobs, and follow-ups together, then sync with Google or Microsoft calendars. Two calendars pretending the other doesn't exist? Hard pass.
Jobs + Customer History
Keep current and completed work connected to the customer so everyone can see what happened before. No group text investigation required.
Recurring Work + Agreements
Keep ongoing service and recurring work moving for residential and commercial customers. Your team's collective memory can take the day off.
Photos + Documents
Keep jobsite photos, agreements, contracts, and important files connected to the right customer. Your camera roll says thank you.
Invoices + Payments
Send invoices and collect card or ACH payments right inside LinearCRM. Yep, your CRM can actually take the payment. No separate payment system. No bouncing around. Do the work. Send the invoice. Get paid. Beautiful.
Get Started with LinearCRM. No Nonsense. Just CRM.
We Didn't Need Another CRM. We Needed a Better One.
There's a Reason We Did Things Differently.
We've spent more than 20 years working alongside small and medium sized businesses, and let's just say we developed a pretty good list of things we wanted from a CRM... and things we absolutely did not. See why we built LinearCRM differently, what we left out on purpose, and why we're pretty darn excited about what made the cut.
Okay, But What Does LinearCRM Actually Do? Glad You Asked.
This is where we get into the good stuff. LinearCRM is packed with CRM features small businesses need to manage what happens from the first “I'm interested”, through everything it takes to turn that person or business into a customer and keep the relationship moving. Some features help you stay organized. Some save you from paying for another system. Some simply eliminate the daily “Where the heck did that go?” hunt. All of them are included. All of them connect. And yep, it's still $19.99 per user.
Talk CRM to Us. We Promise to Speak Human.
Questions? Good. We Have Answers.
LinearCRM is the customizable, out-of-the-box CRM for small and medium sized businesses. It brings customer records, leads, calls, forms, chats, calendars, proposals, contracts, payments, photos, reporting, and more together so your team can manage the customer journey from one system. Basically, less bouncing around and more knowing what's actually going on.
LinearCRM costs $19.99 per user and includes the full product. No stripped down starter tier. No outrageously priced enterprise tier. No discovering the feature you actually need lives behind another paywall.
About 15 minutes. The LinearCRM Setup Wizard walks you through statuses, phases, purposes, lead types, sources, and other settings without a developer, implementation engineer, or expensive consultant hovering over your shoulder.
That's exactly who we built it for. LinearCRM gives small and medium sized businesses powerful CRM capabilities without enterprise pricing, complicated implementation, or a pile of features you have to pay extra to unlock. Small but mighty, meet your CRM.
LinearCRM is built for small and medium sized businesses that want to keep leads, customers, communication, and day-to-day activity organized without needing an enterprise-sized system to do it. Growing team? Perfect. Multiple departments? We can handle that too. Massive corporation looking for a CRM that requires its own IT team to manage? We may not be your people.
Nope. No annual contract locking you in. We'd rather keep your business because you actually like LinearCRM than because a 47-page agreement says you're stuck with us.
Absolutely. Start a free 7-day trial, get set up, and see how LinearCRM works for your business before paying a dime. Try it. Click around. Kick the proverbial tires.
Yep. Create and send invoices right inside LinearCRM, or charge a card or ACH payment directly from the CRM when you already have the customer's payment information on file. Payments are processed through Stripe, with standard fees of 3.15% + $0.30 for card payments and 1.05% for ACH bank transfers, capped at $10.00. Invoices, payments, and customer activity stay connected in one place. Send the invoice or skip it. Take the payment. Get paid. Beautiful.
That's Walter. He's a water bear, also known as a tardigrade, and he's been the Water Bear Marketing mascot for years. Water bears are tiny, ridiculously resilient, and surprisingly tough. Sound like any small businesses you know? That's why Walter has always felt right at home with us. He represents the small but mighty businesses we built LinearCRM for... and apparently, he's pretty excited about CRM software too. You'll see him popping up from time to time.